How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Palmen Motors is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

395 Testimonials
4.9 out of 5 stars
5 star
363
4 star
32
3 star
0
2 star
0
1 star
0
Mike was very pleasant and very helpful...he made sure we were well taken care of and the service was fast..we will only come to Palmen..our experiences have only been very pleasant!
Debra
2019-08-24
Had a great car buying experience with Larry at Palmen. We came in originally wanting one vehicle but left with another that was better suited for us. He didn’t pressure us into any particular vehicle even though the one we left with was less expensive than what we originally wanted. Thank you!!
Margaret Sturino-Wood
2019-11-13
I thought the service rep was very nice and informative. She explained the warranty to me well and such in regards to my name change. I would’ve felt more comfortable had she been more certain that the way my car was registered vs name on the warranty was still sufficient instead of. ‘I believe” it should be fine.
Catherine
2019-09-09
Service was quick. Mechanic did a good job both doing the repairs and cleaning up where the leak was; had no new drips on the driveway. Courtesy driver was very helpful with our handicap appliances. A nice touch is the free coffee/cookies!
Kathy
2019-08-26
Overall my experience was fast and pleasant. Mike was very good and I would return back to him in the future.
Christopher
2020-02-08
Charlotte was headed towards me looking to assist before I even my truck. coffee and cookies in the waiting room topped off the visit perfectly.
Terrance
2019-08-18
It was really easy to set up on-line and then I had to move it. The team was flexible and made it work for me. Mike did a great job of keeping me informed and finishing the project ahead of the original timeline.
Todd Berner
2019-05-15
fast service,stopped in for an oil change, greeted promptly and vehicle serviced on the spot. Had time to grap a cookie and cup of coffee which I really appreciated, and the service writer informed me my car will be ready and waitng out front. Cashier was pleasent efficient. Have dealt with many dealerships in my 80 year life and I can say that I have been treated the best at Palman service department.
Patrick
2020-02-07
got waited on right away and a lady met me as i drove in. very friendly. I do wish you would get the VW Dealership. That is my second car.
Delbert
2020-01-24
prompt friendly low pressure I'm not local.... four hour service appointment so friendly shuttle driver took me to a local restaurant
Carl
2019-07-13