We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Palmen Motors is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
4.9 out of 5 stars
Mike Moreno was great to work with! Him and his team made for a very easy and smooth lease deal. I appreciate his high level of care making sure all of my questions were answered. Mike is a genuine and honest. Thanks for the great experience Mike and team.
Came in with a warranty issue. Service advisor Charlotte made the whole experience from checking in, getting me a loaner car, keeping me advised, final pickup and checking after pickup, a real pleasure. And I thank Her for that. Because of Her I would highly recommend Palmen Service.
The ease of registering for service, the speed of service and the professionalism of my service rep Shelly was outstanding!
ACCOMODATING FOR AUTO REPAIR, FRIENDLY AND INFORMATIVE IN REGARD TO WHAT WAS BEING DONE ON OUR VEHICLE. CHARLOTTE IN SERVICE WAS FANTASTIC!
This is my first time here at Palmen Motors Kia and I met a gentleman, Mike Moreno, and he was very awesome to work with. The sale went through smoothly. Mike is an honest , upfront gentleman. I would highly recommend everyone to come and see Mike Moreno when you are looking to purchase a vehicle. You won’t regret it. He really is an awesome gentleman.
Mike was very pleasant and very helpful...he made sure we were well taken care of and the service was fast..we will only come to Palmen..our experiences have only been very pleasant!
I thought the service rep was very nice and informative. She explained the warranty to me well and such in regards to my name change. I would’ve felt more comfortable had she been more certain that the way my car was registered vs name on the warranty was still sufficient instead of. ‘I believe” it should be fine.
Service was quick. Mechanic did a good job both doing the repairs and cleaning up where the leak was; had no new drips on the driveway. Courtesy driver was very helpful with our handicap appliances. A nice touch is the free coffee/cookies!
Charlotte was headed towards me looking to assist before I even my truck. coffee and cookies in the waiting room topped off the visit perfectly.
It was really easy to set up on-line and then I had to move it. The team was flexible and made it work for me. Mike did a great job of keeping me informed and finishing the project ahead of the original timeline.